How To: Hold a POS Bill

Sometimes the cashier may need to put a bill on hold for a multitude of reasons. The buyer may wish to shop for more items or maybe he may have selection issues in his purchase or simply the printer may have issues. In such cases, the cashier holds the bill till it's possible to execute it or cancel it. This article describes how to Hold Bill in Ginesys POS. 

Pre-requisites

1. The user’s role must have access to the Hold feature by enabling Hold / Recall app operation for the feature in Admin - Role - User Role - User's role (Cashier etc.) - Access Rights - Normal POS.

2. The bill must contain items.

Step-by-step guide

1. Open the POS module in GINESYS POS.

2. Click on the Bill (or press F4 key) > Hold.

3. You will get a message - "Bill has been successfully put on hold".