The debit notes issued to some specific customers must be adjusted or set - off against subsequent payments. Customers can adjust debit note notes in many installments. This article describes how to adjust Debit Notes.
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Prerequisites
- The user must be allowed to create a Debit Note - the 'Allow to create Debit Note' app operation must be enabled for the user.
- Debit Notes must be allocated to the store through the Master Allocation in the HO.
- Other MOPs like Credit Card, Redemption Token etc must be assigned to the site as well.
- The customer's data must exist in the local or web database.
- Minimum one Debit Note must be allotted to the customer.
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