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Recon Reports
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Recon Reports

Owned by Browntape KB Team
Jun 21, 2024
2 min read

We have four types of Recon Reports available to help you with the reconciliation process

 

  1. Entire Settlement Data: This report emphasizes providing data of all the orders uploaded into the Recon tool as well as Orphan orders uploaded by the user

 

It will help you with Channel Order ID, Channel Payment Reference ID, Channel SKU Code, and detailed payment line item comparison with respect to Actual Deduction, Expected Deduction, and Difference in Actual v/s Expected.

 

  1. Current View Summary: This report will provide data such as Channel Order ID, Order Date, Order City and state, Financial status, fulfillment status, Order total amount, Actual Settlement, Expected Settlement, and Settlement Difference.

 

  1. Current View Detail: This report will provide data such as Channel Order ID, Channel Payment Reference ID, Channel SKU Code, and detailed payment line item comparison with respect to Actual Deduction, Expected Deduction, Difference in Actual v/s Expected for the filters it has been generated for.

 

  1. Custom Download: Generate a customized report with selective fields selected by the user. 

 

All the reports generated will be available for download in the Recon Reports section

 

 

FAQs

Unable to see the Recon tool in the Browntape account

To Do: Kindly get in touch with your Browntape Account Manager to check the status of your Recon subscription.

 

I can see the Recon tool in my Browntape account but it's disabled for access

To Do: If you can see the Recon tool in your Browntape account but it's disabled for access, kindly check with your Browntape account admin for limited privileges. You are required to have either Admin or Ops Manager roles to be able to view the Recon tool.

 

Unable to view order in Audited data

To Do: If you are unable to view the order in the Recon tool, below are possible reasons:

  • Order was not uploaded into Recon Tool: Ensure that the order data has been successfully uploaded into the Recon Tool.

  • Check the Order in Orphan Payments: Verify if the order is listed as an Orphan Payment, indicating that it couldn't be matched with existing order data in the system.

 

The expected deductions are been calculated incorrectly

To Do: Kindly check the Audit Rule criteria and calculations. Make necessary corrections in the rule and Save. Make sure to Execute Rules for the new calculations to be visible in Expected Deductions.

 

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