/
How To: Use the Return Mode is ON/OFF (Click to change) feature

How To: Use the Return Mode is ON/OFF (Click to change) feature

The Return Mode is ON/OFF (Click to change) feature is a toggle option that enables you to set your particular system into a return-only mode. This feature is used mostly for cases where there are separate terminals for the return of items.

Note: The option changes to ON when you turn on the return mode and vice-versa.

Prerequisites

  1. The user’s role must have access to the Allow Return feature by enabling the app operation for the feature in Admin - Security - Roles (Cashier etc.)- Access Rights - Normal POS.

  2. The item to be returned should not have crossed the stipulated period of return as mentioned in the policy.

Step-by-step guide

  1. Open the Tasks menu (or press shortcut key F5).

  2. Click on the Return Mode is ON/OFF (Click to change) option.

  3. Scan the item or manually enter the barcode of the item in the scan bar and enter the item in the billing area.

  4. Generate Credit Note.



Related content