Log in to Customer Service using Ginesys SSO
- Zwing KB Team
To access Ginesys One, you only require a device with a web browser installed: be it Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari.
Follow these steps to access Customer Service using Ginesys One app SSO:
Open your web browser and navigate to the Ginesys One SSO login page by entering the following URL: sso.ginesys.one
On the login page, enter the credentials shared with you by the Ginesys One Team. First enter your registered email, then tap Continue.
Now enter your password to proceed and then tap on Login.
If your Ginesys One account has Two-Factor Authentication enabled, you will have to enter the code displayed on your connected Mobile Authenticator App.
Learn how to setup 2FA for your Ginesys One account.
On successful login, you'll be greeted by the homepage, where all your subscribed Ginesys One Products will be readily accessible. Simply choose the needed product and it will open.
Now, simply tap on the Customer Service icon to continue with login.
If you have been provided multiple instances, you will have to select an instance to start with. If your account only has one instance, you’ll be redirected to that instance.
Congratulations, you have successfully logged in to Customer Service using Ginesys One SSO!