Manage Gift Voucher Invoices in WebPOS
- Zwing KB Team
Accessing and viewing previously generated gift voucher invoices allows you to review the records of gift voucher invoices that were created earlier through WebPOS.
View Gift Voucher Invoices
You can access all of your previously created GV invoices by following the steps mentioned below.
From the sidebar menu, go to Gift Voucher → GV Invoice to open the GV invoice page. Here, you can view all the gift voucher invoices.
You can search for gift voucher invoices using multiple search filters:
Invoice Number
Date & Time
Customer Name
Customer Phone
Vouchers
Total Amount
You can use the Date filter to narrow down the invoices based on a specific date range.
Click on any invoice to view the details of the GV invoice.
You can view the bill summary by clicking the "Show Details" button.
Void a Gift Voucher Invoice
The "Void GV Invoice" feature in Zwing WebPOS allows you to cancel a GV invoice. With this feature, you can remove or cancel a GV invoice that has been generated but is no longer needed.
You can only void gift voucher invoices that have not yet been redeemed.
Search for the GV invoice you wish to void from the Invoices page and open its summary page.
Tap on the "Invoice Options" button and select the "Void Invoice" option from the dropdown to open the Void Invoice pop-up.
Add any additional remarks along with the reason for voiding the invoice.
Type "VOID" followed by the last four digits of the invoice number. For example, if your invoice number is G7089013O2E00009, enter "VOID0009" in the given field.
Tap on "Confirm Void" to void the invoice.
Select the MOP (Method of Payment) to refund the amount against the voided invoice. Tap on "Issue Refund" to initiate the refund process.
You've successfully voided the invoice.
The gift voucher contained within the gift voucher invoice is no longer redeemable once the invoice has been voided.