Redeem Gift Vouchers in WebPOS & mPOS
- Zwing KB Team
Gift voucher redemption enables customers to redeem their voucher code for products or services, either online or in-store, up to the voucher's value. Any remaining balance may be used toward future purchases or forfeited, depending on the specific terms and conditions.
Gift Voucher Redemption
Click on the "Redeem Voucher" or "Gift Voucher" payment option on the checkout page.
Clicking on the "Gift Voucher" payment option will open the Gift Voucher Redemption page.
You can redeem the gift voucher in two ways, as outlined below:
Redeem using a Voucher Code.
Redeem using your Phone Number.
Redeem Using Voucher Code
Enter the voucher code in the "Voucher Code" field and click on "Redeem Code."
If partial redemption is enabled for the voucher, you can enter the amount you wish to redeem from the voucher.
The amount to redeem cannot exceed the total bill amount.
If partial redemption is disabled for the voucher, it can only be redeemed in a single invoice. Any remaining balance will be forfeited.
Click on the "Confirm Redemption" button.
As per the voucher configuration, you will receive a PIN/OTP on the assigned phone number.
The PIN/OTP verification step will be skipped for vouchers that do not require authentication for redemption.
Click on the "Redeem Voucher" button to complete the gift voucher redemption.
Congratulations! You have successfully redeemed the voucher.
Redeem Using Phone Number
Enter your phone number in the "Phone Number" field and click on the "Get Vouchers" button.
Vouchers that cannot be redeemed at the store will not appear in the list. Only vouchers that can be redeemed at the requested store will be displayed.
Select the gift voucher you wish to redeem.
If partial redemption is enabled for the voucher, you can enter the amount you wish to redeem from the voucher.
The amount to redeem cannot exceed the total bill amount.
If partial redemption is disabled for the voucher, it can only be redeemed in a single invoice. Any remaining balance will be forfeited.
Click on the "Confirm Redemption" button to proceed.
As per the voucher configuration, you will receive a PIN/OTP on the assigned phone number.
The PIN/OTP verification step will be skipped for vouchers that do not require authentication for redemption.
Click on the "Redeem Voucher" button to complete the redemption of the gift voucher.
Congratulations! you have redeemed the voucher successfully.
The number of vouchers that can be redeemed in an invoice is determined by the configuration in the voucher group. You can redeem the least minimum number of vouchers specified in the preset configurations of the voucher group for all eligible vouchers.
